Claude Pro / Max 5x / Max 20x monthly subscription service
Claude subscription FAQs
The document addresses the most frequently asked questions by users before placing an order, including differences between packages, Claude Code, top-up services versus pre-built accounts, refunds, KYC, and official risk control.
Claude subscription FAQs
What are the differences between Claude Pro, Max 5x, and Max 20x?
The Pro is suitable for everyday use, the Max 5x is suitable for frequent users, and the Max 20x is suitable for heavy developers, teams, and long-term tasks.
Can I use the Claude Code?
Currently, Claude Code can be used on Claude Pro, Max 5x, and Max 20x. We will update the instructions accordingly should the official rules change in the future.
Should I choose a third-party top-up service or a pre-built account?
If you already have a Claude account and it's active, you can choose a top-up service; if you don't have an account, your account is abnormal, or you want to start using it quickly, you can choose a pre-made account. All plans can be inquired about for top-up services or pre-made accounts; prices are generally the same for plans.
What does "finished account" mean?
Ready-made accounts are Claude account services that are already prepared, distinguishing them from top-up services. Top-up services activate memberships for your existing accounts, while ready-made accounts provide usable accounts directly.
Are finished accounts exclusive to one user?
Yes, pre-installed accounts are provided with dedicated account services by default. Specific package benefits, delivery content, and after-sales rules are subject to confirmation before ordering. Prices for the same package are basically the same.
Why do I need to confirm the Free status before topping up?
Some subscriptions, outstanding payments, or abnormal account status may affect activation. Confirming the account status first can reduce failures and after-sales disputes.
Can I still top up my account if it has outstanding balances?
Generally, outstanding payments or abnormal subscription status need to be resolved before membership activation.
Who is the Max 20x suitable for?
Suitable for users who frequently use Claude daily, often run Claude Code, and handle large codebases, long documents, and complex tasks.
How long does it take to activate?
It depends on the package type, account status, and official processing speed. Normally, it will be processed as soon as possible after payment confirmation.
What should I do if my recharge fails?
If activation is unsuccessful, it will be handled according to the refund or retry rules confirmed before the order was placed.
Will it automatically renew after activation?
It is usually not linked to your automatic payment method. If you wish to continue using the service after the expiration date, you can inquire again about renewal.
What should I do if my Claude account is banned or triggers risk control measures?
Account bans and risk control are determined by official rules. We cannot interfere with the official review process, but we will assist in the investigation and explain the subsequent handling methods according to the order rules.
Can you assist with KYC verification?
We can provide assistance, but please confirm whether it is suitable for you and how to handle it during the consultation.
Do both the Claude Max 5x and Max 20x support Claude Code?
All are currently supported. Max 20x is better suited for high-frequency Claude coding, long sessions, and complex development tasks.
Can a ready-made account be used immediately?
User manuals are usually delivered along with the account information. Specific delivery time, account status, and after-sales rules are subject to the instructions provided before ordering, and the price is generally the same for packages.
Can I buy just one month's worth?
Yes. Our current main packages are available for monthly consultation; renewals can be requested again before the expiration date.
Are you Claude's official representatives?
No. This site is a third-party Claude membership top-up and account service platform, and has no affiliation, agency, or cooperation with Anthropic or Claude.